# LiveChat® for Customer Support

## Chat. Support. Connect.

Customer support software that fuels good customer service for all business types — from B2B SaaS to travel agencies.

### Sign up free

- Free 14-day trial
- Easy setup
- 24/7 availability

## Focus on experience

Back up human interactions with the right dose of automation and technology. Streamline your customer support and get more time to focus on customer experience.

Engage

### Share updates, ask questions, get more interactions

Set up automated and interactive greetings based on users’ location, visited pages, and more.

### Get your clients to the right person fast

Create groups, use automatic chat routing, and make teamwork easy with chat transfers.

> LiveChat® is an established software that had everything we were looking for in a chat software.
> **Syed Balkhi**, Co-Founder and CEO at OptinMonster

[Read the story](https://www.livechat.com/customers/customer-stories/optinmonster/)

### Increase chat conversion

Get 14 days of LiveChat® for free

- Easy setup
- Robust reporting
- 24/7 availability

### Customer information on hand

Personalize interactions with customers based on user profiles and behavior. Connect CRM and other tools to see additional data.

### Support smarter, not harder

See what customers are typing in real-time. Create message templates to answer with just a single click. Handle multiple cases at once.

### Make the most of automation

Add chatbots to quickly answer as many questions as possible, and transfer chats to live customer support when necessary.

[Meet ChatBot](https://www.livechat.com/chatbot/)

## Nurture

### More flexibility for your business and customers

Allow conversations to start at any time and across multiple channels. Reply when convenient.

### 24/7 support service without a hitch

Provide 24/7 customer support thanks to chatbots and asynchronous communication.

> Directing the traffic to the website and to LiveChat® helped GreenState tremendously in being able to serve all our member contacts.
> **Sierra Woodall,** Member Assistance Center Supervisor

[Read the story](https://www.livechat.com/customers/customer-stories/greenstate-credit-union/)

#### Turn chats into leads

Get 14 days of LiveChat® for free

- Easy setup
- Robust reporting
- 24/7 availability

## Improve

### Get 20+ reports out of the box

Our SaaS app gives you all the data you need to monitor performance, engagement, and customer satisfaction.

### Streamline your workflow

Predict staffing needs based on when you get the most chats.

### Real-time collaboration

Use chat supervision and private mode to train new team members and work together on tough cases.

## Everything within a single app

#### Get up and running fast

LiveChat® apps are packed with useful features, and they’re easy to set up and navigate. Turn on notifications and never miss a chance to connect with customers.

#### Flexible, multichannel communication

Let customers connect with your company via their favorite channels. Messenger, SMS, or Apple Messages, it’s all there. Easily handle all conversations from LiveChat®.

#### Fits in where you need it

Quick integration with 200+ tools. Connect LiveChat® with your help desk software, sync data, and streamline your workflow. Create the ultimate customer-centric experience.