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# LiveChat® pricing that suits your needs

Sign up free

Free 14-day trial

AI-driven features

No credit card required

### Starter

Small business

$19/mo

per person billed annually

[Sign up free](https://accounts.livechat.com/signup?client_id=bb9e5b2f1ab480e4a715977b7b1b4279&redirect_uri=https%3A%2F%2Fmy.livechatinc.com&response_type=token&source_id=plan_starter_button&source_type=website&source_url=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F)

Your current plan

Key features:

- **Text Intelligence**
- Track up to **100** visitors
- **1** recurring campaign
- **60-day** chat history
- **Basic** widget customization
- **24/7/365** Support
- **1** user

[See all features](https://www.livechat.com/pricing/#Compare-LiveChat-plans)

### Team

Full-time support team

$49/mo

per person billed annually

[Sign up free](https://accounts.livechat.com/signup?client_id=bb9e5b2f1ab480e4a715977b7b1b4279&redirect_uri=https%3A%2F%2Fmy.livechatinc.com&response_type=token&source_id=plan_team_button&source_type=website&source_url=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F)

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Your current plan

Everything in **Starter**, plus

- **Text Intelligence**
- Track up to **400** visitors
- **Unlimited** campaigns
- **Unlimited** chat history
- **Full** widget customization
- **Basic** reporting
- **Unlimited** users

[See all features](https://www.livechat.com/pricing/#Compare-LiveChat-plans)

### Business

Customer service department

$79/mo

per person billed annually

[Sign up free](https://accounts.livechat.com/signup?client_id=bb9e5b2f1ab480e4a715977b7b1b4279&redirect_uri=https%3A%2F%2Fmy.livechatinc.com&response_type=token&source_id=plan_business_button&source_type=website&source_url=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F)

[Upgrade](https://my.livechatinc.com/subscription/?source_id=plan_business_button&source_url=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F&source_type=website&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F) [Upgrade](https://my.livechatinc.com/subscription/?source_id=plan_business_button&source_url=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F&source_type=website&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F)

Your current plan

Everything in **Team**, plus

- **Text Intelligence**
- Track up to **1000** visitors
- **Work scheduler**
- Staffing prediction
- On-demand reporting
- **Advanced** reporting
- Agent performance
- SMS and Apple Messages for Business

[See all features](https://www.livechat.com/pricing/#Compare-LiveChat-plans)

### Enterprise

Global company, global reach

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

**Enter your business email** to talk to Sales or [sign up for a free trial](https://accounts.livechat.com/signup?referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F) with the current email.

Phone number (Optional)
Additional information Request a callBy signing up, you say "yes" to receive our marketing materials in the future and agree to our [Privacy Policy](https://www.livechat.com/legal/privacy-policy/).

### What can you expect?

- Discuss your use case and individual needs with our Sales Team
- Discover how our products can strengthen your customer relationships and increase revenue
- Find out how others in your industry are leveraging LiveChat

Trusted by **35,000+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

### What can you expect?

Trusted by **35,000+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

Request a call

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

### What can you expect?

Trusted by **35,000+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

individual contact, [learn more](https://www.livechat.com/enterprise/)

Request a call

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

### What can you expect?

Trusted by **35,000+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

Request a call

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

### What can you expect?

Trusted by **35,000+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

Your current plan

Everything in **Business**, plus

- **Text Intelligence**
- **Customize** tracking limit
- Dedicated account manager
- Dedicated onboarding
- **White label** chat widget
- Software engineer support
- Single Sign-on (SSO)
- **HIPAA** Compliance
- Alternative payment terms
- Professional services
- Service level agreements (SLAs)

[See all features](https://www.livechat.com/pricing/#Compare-LiveChat-plans)

# Solve up to 80% of cases with AI chatbots

Add ChatBot for routine tasks. Let agents focus on complex cases.

ChatBot starts at

$52/mo

billed annually

[Sign up free](https://accounts.livechat.com/signup?client_id=bb9e5b2f1ab480e4a715977b7b1b4279&redirect_uri=https%3A%2F%2Fmy.livechatinc.com&response_type=token&source_id=hero&source_url=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F&source_type=website&utm_campaign=livechatxchatbot&utm_medium=cta&internal_campaign=lc-cb-bundle-pricing&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F)

## Compare LiveChat® plans

Starter

from $19/mo

Team

from $49/mo

Business

from $79/mo

Enterprise

Request a call

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

### What can you expect?

Trusted by **35,000+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

**Pricing** (all prices in USD)

Price / month (billed **annually**)

**$19**

**$49** per person

**$79** per person

Request a callRequest a call

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

### What can you expect?

Trusted by **+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

Price / month (billed **monthly**)

**$25**

**$59** per person

**$89** per person

**Text Intelligence **

Copilot - AI Assistant

### Copilot - AI Assistant

Equipped with knowledge about LiveChat® and Text products, our AI assistant will answer your questions and help you with your daily tasks.

Close Copilot - AI Assistant

Reply suggestions

### Reply suggestions

Get reply suggestions from your imported knowledge sources. The number of knowledge sources depends on your plan.

Close Reply suggestions

3 sources

10 sources

10 sources

Insights

### Insights

Find the most popular questions and topics on your LiveChat® without having to read through thousands of chats.

Close Insights

Tag suggestions

### Tag suggestions

Get one-click tag suggestions during chats based on your previous tagging.

Close Tag suggestions

Chat summary

### Chat summary

Get the gist of your conversation without reading through the entire transcript with AI chat summary.

Close Chat summary

Text enhancement

### Text enhancement

Enhance your messages with AI editing tools such as rephrasing, summarizing, correcting grammar, and even expanding texts.

Close Text enhancement

Sentiment analysis

### Sentiment analysis

Get real-time sentiment analysis during chats to better understand your customers.

Close Sentiment analysis

early access

**Channels**

Website

### Website

Place a beautiful, highly functional chat widget on your website.

Close Website

Apps

### Apps

Embed a high-performance chat widget in your mobile apps.

Close Apps

Direct Chat Link

### Direct Chat Link

Share a short link to direct visitors straight to the chat page.

Close Direct Chat Link

Facebook Messenger

### Facebook Messenger

Bring all your Facebook communication right into LiveChat® app to better connect with your fans.

Close Facebook Messenger

Apple Messages for Business

### Apple Messages for Business

Let visitors message you directly via the Messages app on iOS and macOS. Connect with 1.5 billion Apple users without leaving the LiveChat® app.

Close Apple Messages for Business

SMS

### SMS

Receive and send text messages directly in the LiveChat® app. Enjoy all the benefits of always being where your customers are.

Close SMS

[available in the marketplace](https://www.livechat.com/marketplace/apps/2way-message/)

Email

### Email

Integrate LiveChat® with email marketing software, and include your visitors in email campaigns.

Close Email

[available in the marketplace](https://www.livechat.com/marketplace/apps/helpdesk/)

Instagram

### Instagram

Streamline communication by responding to Instagram messages directly from LiveChat®.

Close Instagram

[available in the marketplace](https://www.livechat.com/marketplace/apps/instagram-for-business/)

X (Twitter)

### X (Twitter)

Manage your X conversations directly in LiveChat®.

Close X (Twitter)

[available in the marketplace](https://www.livechat.com/marketplace/apps/twitter-for-livechat/)

WhatsApp

### WhatsApp

Connect with your customers on the most popular messaging app in the world.

Close WhatsApp

[available in the marketplace](https://www.livechat.com/marketplace/apps/whatsapp-business/)

**Pricing** (all prices in USD)

Price / month (billed **annually**)

**$19**

**$49** per person

**$79** per person

Request a callRequest a call

## Let's talk

Tell us about yourself and we’ll get back to you shortly.

Full name
Business email

### What can you expect?

Trusted by **+** companies

Our Sales Team is ready to help you

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Close

Price / month (billed **monthly**)

**$25**

**$59** per person

**$89** per person

**Text Intelligence **

Copilot - AI Assistant

### Copilot - AI Assistant

Equipped with knowledge about LiveChat® and Text products, our AI assistant will answer your questions and help you with your daily tasks.

Close Copilot - AI Assistant

Reply suggestions

### Reply suggestions

Get reply suggestions from your imported knowledge sources. The number of knowledge sources depends on your plan.

Close Reply suggestions

3 sources

10 sources

10 sources

Insights

### Insights

Find the most popular questions and topics on your LiveChat® without having to read through thousands of chats.

Close Insights

Tag suggestions

### Tag suggestions

Get one-click tag suggestions during chats based on your previous tagging.

Close Tag suggestions

Chat summary

### Chat summary

Get the gist of your conversation without reading through the entire transcript with AI chat summary.

Close Chat summary

Text enhancement

### Text enhancement

Enhance your messages with AI editing tools such as rephrasing, summarizing, correcting grammar, and even expanding texts.

Close Text enhancement

Sentiment analysis

### Sentiment analysis

Get real-time sentiment analysis during chats to better understand your customers.

Close Sentiment analysis

early access

**Channels**

Website

### Website

Place a beautiful, highly functional chat widget on your website.

Close Website

Apps

### Apps

Embed a high-performance chat widget in your mobile apps.

Close Apps

Direct Chat Link

### Direct Chat Link

Share a short link to direct visitors straight to the chat page.

Close Direct Chat Link

Facebook Messenger

### Facebook Messenger

Bring all your Facebook communication right into LiveChat® app to better connect with your fans.

Close Facebook Messenger

Apple Messages for Business

### Apple Messages for Business

Let visitors message you directly via the Messages app on iOS and macOS. Connect with 1.5 billion Apple users without leaving the LiveChat® app.

Close Apple Messages for Business

SMS

### SMS

Receive and send text messages directly in the LiveChat® app. Enjoy all the benefits of always being where your customers are.

Close SMS

[available in the marketplace](https://www.livechat.com/marketplace/apps/2way-message/)

Email

### Email

Integrate LiveChat® with email marketing software, and include your visitors in email campaigns.

Close Email

[available in the marketplace](https://www.livechat.com/marketplace/apps/helpdesk/)

Instagram

### Instagram

Streamline communication by responding to Instagram messages directly from LiveChat®.

Close Instagram

[available in the marketplace](https://www.livechat.com/marketplace/apps/instagram-for-business/)

X (Twitter)

### X (Twitter)

Manage your X conversations directly in LiveChat®.

Close X (Twitter)

[available in the marketplace](https://www.livechat.com/marketplace/apps/twitter-for-livechat/)

WhatsApp

### WhatsApp

Connect with your customers on the most popular messaging app in the world.

Close WhatsApp

[available in the marketplace](https://www.livechat.com/marketplace/apps/whatsapp-business/)

**Chat and monitoring**

AI chatbots

### AI chatbots

Integrate with ChatBot to solve up to 80% of cases with AI-driven support.

Close AI chatbots

starts at $52/mo. [Learn more](https://www.livechat.com/marketplace/apps/chatbot/)

Traffic tracking

### Traffic tracking

Track up to the visitor limit, with detailed data available for 100 visitors.

Close Traffic tracking

up to **100** visitors

up to **400** visitors

up to **1000** visitors

custom

Multiple website support

### Multiple website support

Place your chat widget on multiple websites with no additional charge.

Close Multiple website support

Applications

### Applications

Application for web, desktop, and mobile.

Close Applications

Pre-chat & post-chat surveys

### Pre-chat & post-chat surveys

Gather valuable information at the beginning and at the end of each chat.

Close Pre-chat & post-chat surveys

predefined only

Inactivity message

### Inactivity message

Automatically ask a visitor for their email address if your agents haven’t responded for a specified amount of time.

Close Inactivity message

Customer details

### Customer details

Detailed information on your visitors including name, e-mail, location, currently viewed page and more.

Close Customer details

Agent rating

### Agent rating

Let your visitors rate the agent that chatted with them.

Close Agent rating

Transfers

### Transfers

Transfer an ongoing chat to other agents when in a pinch or when expert advice is needed.

Close Transfers

Smart chat routing

### Smart chat routing

Intelligent chat distribution between available agents.

Close Smart chat routing

Manual chat routing

### Manual chat routing

All visitors starting a chat will be queued. Chats can be then picked up manually by agents.

Close Manual chat routing

Canned responses

### Canned responses

Save frequently used responses under a shortcut and speed up the conversation.

Close Canned responses

Private canned responses

### Private canned responses

Add a unique style to your messages with canned responses only you can use.

Close Private canned responses

Canned response suggestions

### Canned response suggestions

Get event-based response suggestions during chats and reply faster.

Close Canned response suggestions

Custom customer segments

### Custom customer segments

Save filter combinations as segments to pick out hot leads in a flash.

Close Custom customer segments

Chat tagging

### Chat tagging

Assign case-specific tags to chats and easily locate them in your Archives later.

Close Chat tagging

File sharing

### File sharing

Share marketing materials, tutorials, and other files over chat. You can also receive files from visitors.

Close File sharing

Routing rules based on URL

### Routing rules based on URL

Route chats from specific URLs like domain.com/help to your support agents or domain.com/pricing to your sales agents.

Close Routing rules based on URL

Automated tags

### Automated tags

Assign tags automatically based on the canned response you use in the chat.

Close Automated tags

Chat takeover

### Chat takeover

Take over the conversation either from a bot or your support agent.

Close Chat takeover

Routing rules based on geolocation

### Routing rules based on geolocation

Automatically route visitors to agent groups that know their language.

Close Routing rules based on geolocation

Work scheduler

### Work scheduler

Set the working hours for your agents to ensure smooth transitions between shifts.

Close Work scheduler

**Asynchronous communication**

Availability

### Availability

Keep visitors and agents on the same page by enabling asynchronous communication, whether a chat is live or spread out across hours, days, or months.

Close Availability

Chat history

### Chat history

Review your chat history and search for specific conversations.

Close Chat history

60-day

Email transcripts

### Email transcripts

Your visitors can receive emails with chat transcripts if they wish to review their conversations.

Close Email transcripts

**Stats and reports**

Daily & Weekly summary

### Daily & Weekly summary

A summary of agent's activities that shows how well he or she is doing while chatting.

Close Daily & Weekly summary

Insights

### Insights

Get a weekly summary of the most popular customer questions and trending topics.

Close Insights

LiveChat® Dashboard

### LiveChat® Dashboard

A rundown of the most important metrics from your LiveChat®.

Close LiveChat® Dashboard

Chat statistics

### Chat statistics

Essential information regarding your live chat like number of chats, availability, engagement, satisfaction and more.

Close Chat statistics

Tags usage

### Tags usage

An overview of the tags used that help you identify popular support cases.

Close Tags usage

Campaign conversions

### Campaign conversions

See how many campaigns displayed to visitors resulted in a chat.

Close Campaign conversions

Agent activity

### Agent activity

This report lets you know when your agents were available for chats during a particular day. The report keeps track of agents' statuses and shows a graphical representation of their activity.

Close Agent activity

Agent performance

### Agent performance

See how your agents are doing. Spot top performers and teammates who need to improve certain areas of their work.

Close Agent performance

Chat duration

### Chat duration

Analyze chat duration for different agents, tags, and groups to improve efficiency.

Close Chat duration

Chat response

### Chat response

See how long it takes an agent to reply to a new chat.

Close Chat response

On-demand reporting

### On-demand reporting

Receive scheduled reports that cover a particular aspect of your solution. Available in CSV, TSV, XLS and other formats.

Close On-demand reporting

Staffing prediction

### Staffing prediction

See how many agents you will need to efficiently staff your chat.

Close Staffing prediction

**Engagement**

Proactive chats

### Proactive chats

Make the first move and initiate a chat with a website visitor yourself.

Close Proactive chats

Eye-catcher

### Eye-catcher

Get more chats by drawing your visitors' attention to your chat window with a colorful eye-catcher.

Close Eye-catcher

predefined only

Recurring campaigns

### Recurring campaigns

Encourage visitors to chat thanks to recurring campaigns that greet them, offer help, and showcase your products.

Close Recurring campaigns

1 campaign

One-time campaigns

### One-time campaigns

Announce your products, services, and offers to customers once per visitor's lifetime.

Close One-time campaigns

**Customization**

Chat widget translations

### Chat widget translations

Adjust your chat widget by adding custom phrases in any of the 48 available languages.

Close Chat widget translations

predefined only

Dark mode

### Dark mode

Switch your chat widget to dark mode and make it more comfortable to use for your customers.

Close Dark mode

Live editor

### Live editor

Adjust the appearance of the chat widget, including theme, colors, position, and offsets, and see a live preview without the need to save changes.

Close Live editor

Right-to-left support

### Right-to-left support

LiveChat® widget offers native support for right-to-left languages, like Arabic and Hebrew.

Close Right-to-left support

Themes

### Themes

Choose one of the available chat widget themes to make it fit with your website's design.

Close Themes

Accessibility compliance

### Accessibility compliance

The WCAG 2.1 Level AA compliant chat widget has screen reader support, keyboard navigation, and contrast adjustments.

Close Accessibility compliance

Custom logo in chat widget

### Custom logo in chat widget

Brand your chat widget with your company's logo.

Close Custom logo in chat widget

Multi-brand customization

### Multi-brand customization

Customize the look of the chat widget for each website you're using LiveChat® on.

Close Multi-brand customization

Language selection

### Language selection

Choose one of the 48 available languages for your chat widget. Create dedicated agent groups and assign specific languages to your chat widget to provide multilingual customer support.

Close Language selection

White label

### White label

Ask us to remove the 'Powered by LiveChat®' branding from your chat widget.

Close White label

**Management**

Allowed domains

### Allowed domains

Allow teammates to join Text products without invitations by setting up allowed domains.

Close Allowed domains

User roles

### User roles

Assign administrative privileges to certain users only.

Close User roles

Supervision

### Supervision

Supervise ongoing chats to train new agents and ensure the best chat quality.

Close Supervision

Group organization

### Group organization

Divide users into groups responsible for particular branches of your business.

Close Group organization

Inactivity timeout configuration

### Inactivity timeout configuration

Automatically transfer a chat when an agent is not responding in a conversation. To keep your chat flow steady, you can choose the amount of time after which the chat will be transferred.

Close Inactivity timeout configuration

Internal notes

### Internal notes

Chat with your team behind the scenes and leave private notes in chats visible only to your team.

Close Internal notes

**Integrations and add-ons**

Marketplace

### Marketplace

Connect a variety of free and paid 3rd party apps, including CRMs, e-commerce platforms, social media channels, and help desk software. Explore the Marketplace for more information.

Close Marketplace

API

### API

Pull and feed various data via the LiveChat® API, which allows for the creation of custom integrations.

Close API

start with a free $25 credit

ChatBot

### ChatBot

Integrate LiveChat® with ChatBot to build and launch conversational chatbots without coding. Start a free trial, subscribe later.

Close ChatBot

starts at **$52**/mo

HelpDesk

### HelpDesk

Integrate LiveChat® with HelpDesk to add email to your communication channels in a form of ticketing system. Start a free trial, subscribe later.

Close HelpDesk

starts at **$29**/mo

KnowledgeBase

### KnowledgeBase

Integrate LiveChat® with KnowledgeBase to create, manage, and share self-service content with your customers. Start a free trial, subscribe later.

Close KnowledgeBase

starts at **$49**/mo

**Ecommerce**

Shopify integration

### Shopify integration

Connect your Shopify store with LiveChat® and grow your sales.

Close Shopify integration

WooCommerce integration

### WooCommerce integration

Connect your WooCommerce store with LiveChat® to chat with customers and see their shopping carts.

Close WooCommerce integration

Bigcommerce integration

### Bigcommerce integration

Connect your BigCommerce store with LiveChat® and turn store visitors into customers.

Close Bigcommerce integration

Goals

### Goals

Set up business goals you want to reach over chat, like making a sale or signing up a new customer, and see how many conversations end up with them.

Close Goals

Sales tracker

### Sales tracker

Automatically track chats that lead to a sale. Measure how much value you’re getting out of LiveChat® by going over chat Archives or the Sales Tracker report.

Close Sales tracker

**Security**

256-bit SSL secure connection

### 256-bit SSL secure connection

Ensure connection safety through SSL encryption protocol.

Close 256-bit SSL secure connection

Banned visitors list

### Banned visitors list

View and edit the list of visitors who are blocked from using your chat. Add and remove IPs and decide how long to ban a visitor for.

Close Banned visitors list

Credit card masking

### Credit card masking

Credit card numbers are not visible during chats and will not be stored in the archives.

Close Credit card masking

Data center in US or EU

### Data center in US or EU

Host your data in the USA or in the EU in compliance with data protection requirements.

Close Data center in US or EU

Log in with Google

### Log in with Google

Use your Google Account details to log in to LiveChat®.

Close Log in with Google

Log in with Apple

### Log in with Apple

Use your Apple Account details to log in to LiveChat®.

Close Log in with Apple

Log in with Microsoft

### Log in with Microsoft

Use your Microsoft Account details to log in to LiveChat®.

Close Log in with Microsoft

Trusted domains

### Trusted domains

Protect your LiveChat® tracking code from being added to unauthorized websites.

Close Trusted domains

Two-Factor-Authentication (2FA)

### Two-Factor-Authentication (2FA)

Enable two-factor authentication (2FA) to enhance account security by requiring a password and an authentication app code.

Close Two-Factor-Authentication (2FA)

Require login with Google

### Require login with Google

Require all team members to use their Google Account details to log in to LiveChat®

Close Require login with Google

Access restriction

### Access restriction

Restrict access to your LiveChat® to a limited number of IPs.

Close Access restriction

Audit log

### Audit log

Receive an on-demand file that lists all notable changes made in the application settings.

Close Audit log

Security assistance

### Security assistance

Our specialists will be ready to advise on the best practices in terms of LiveChat® security inside your premise.

Close Security assistance

HIPAA Compliance

### HIPAA Compliance

LiveChat® helps you maintain HIPAA compliance with enhanced security standard. HIPAA support requires a signed Business Associate Agreement (BAA). BAA is available on eligible plans upon request.

Close HIPAA Compliance

Single Sign-On (SSO) ready

### Single Sign-On (SSO) ready

LiveChat® is ready for integration with enterprise-grade or cloud SSO solutions (based on SAML 2.0).

Close Single Sign-On (SSO) ready

**Product support**

Help Center

### Help Center

Learn the ropes of chatting and customer service thanks to a collection of articles on LiveChat®.

Close Help Center

24/7/365 Support

### 24/7/365 Support

Contact us using chat on our website or directly in your LiveChat® app.

Close 24/7/365 Support

Product training

### Product training

Training session that will teach your agents how to effectively use LiveChat® for sales and support. This training will give you the know-how necessary to run a successful LiveChat® implementation.

Close Product training

Software engineer support

### Software engineer support

Our software engineers will assist you with custom implementations and integrating LiveChat® with your existing software environment.

Close Software engineer support

Legal assistance

### Legal assistance

Our legal team will take care of analyzing or drafting the paperwork your company needs to get started with LiveChat®.

Close Legal assistance

Alternative payment terms

### Alternative payment terms

As an alternative to using your company card, you can pay for LiveChat® with purchase orders and annual invoices.

Close Alternative payment terms

Pay with crypto

### Pay with crypto

Use cryptocurrencies like USDC or USDP on Ethereum, Solana, or Polygon to purchase your LiveChat® license.

Close Pay with crypto

Key Account Manager

### Key Account Manager

You will be assigned a dedicated account manager that will be responsible for the success of your LiveChat®. Your Key Account Manager will help you set up as well as keep optimizing your LiveChat® for the best results.

Close Key Account Manager

Service level agreements (SLAs)

### Service level agreements (SLAs)

Defined guaranteed response times, uptime, and support standards to ensure your service meets critical business requirements.

Close Service level agreements (SLAs)

Professional Services

### Professional Services

Get comprehensive professional services from LiveChat® including quick implementation, tailored support, training, and more.

Close Professional Services

[learn more](https://www.livechat.com/enterprise/professional-business-services/)

Expand comparison table

## Frequently Asked Questions

Frequently Asked Questions

Do I have to pay for each user's account?

Yes, we charge a fee for every user account created, regardless of whether the user is logged in or not.

Do I need to pay for the API?

Yes, in the case of private usage. Check our full [API pricing](https://platform.text.com/api-usage?referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F#pricing) for more details. Developing apps for the LiveChat® Marketplace? Enjoy limitless API access!

How can I pay?

We accept all major credit cards for our live chat software pricing plans. The subscriptions renew automatically at the end of each billing cycle, ensuring uninterrupted access to our services. All listed prices are in USD. If you're curious about the live chat software cost or the cost of adding live chat to your website, check out our pricing page above for all the details.

Can I use LiveChat® on several websites?

Yes, you can use our live chat software on as many websites as you wish. Our live chat pricing plans are designed to be flexible, allowing you to manage multiple sites under a single account. Our live chat software price is set up to suit different levels of usage, and the cost stays the same no matter how many websites you add it to.

How much will I pay for 10 agents and 1 chatbot?

You'll pay $52 for one chatbot, and the cost for each agent starts at $41, depending on the live chat pricing plan you select. So, for 10 agents and one chatbot, the total live chat price starts at $462 per month. If you're curious about the overall live chat cost, this gives you a good starting point.

Does ChatBot rely on third-party providers?

No, ChatBot is a standalone AI. It doesn’t rely on third-party providers like OpenAI, Google Bard, or Bing AI. It operates using its own technology stack to deliver replies immediately and host human-like conversations.

How many users can I add to my account?

You can invite up to 400 users with the Team and Business plans. Please note that the Starter plan only allows one user. For the Enterprise plan, we can set a custom number of users.

Do you provide customer service users?

No, we provide the tools for your users. See our [Experts page](https://www.livechat.com/marketplace/experts/) if you need help with staffing your live chat.

Are there any discounts available?

Yes, you can get a 15% discount for subscribing for 12 months.

Do I need to pay sales tax?

If you are doing business in a state where we are required to collect sales tax, we’ll use your ZIP code to determine the correct tax rate. [Visit our Help Center](https://www.livechat.com/help/sales-tax/) to get more details.

Are there any additional costs?

No, there are no additional costs and you won’t be charged anything extra. Rest assured that our live chat pricing is straightforward and transparent, with no hidden fees.

Other questions?

Do you have any other questions? Don’t hesitate to drop us a line on the chat. We're here to help!

### We are ready 24/7 to answer your question

Any time you need help, you can count on our Support Heroes.

They are strong, they are fast, and they will help you - no matter the time!

Chat with us

### Opening a LiveChat® account for a client?

Become a Solution Partner and set up clients' accounts in no time directly in the Partner App.

[Go to Partner Program](https://partners.livechat.com/solution-program/?utm_source=livechat.com&utm_medium=referral&utm_content=pricing_agency_section&internal_campaign=partner-program-pricing&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Fpricing%2F)

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Contact us via LiveChat!
