# Messaging channels

Reach your customers wherever they are.

## Chat widget

### Live chat on your websites and apps

Add the chat widget to as many websites and apps as you want. Use and pay for just one LiveChat® license.

## Facebook Messenger

Connect with customers on Facebook

Send and reply to **Facebook** messages from within LiveChat®. All your communication stays in one place, saving your team’s time on switching between tabs.

[Read about integration](https://www.livechat.com/features/channels/facebook-messenger/)

## WhatsApp Business

### Say “hello” to WhatsApp and its 2 billion users

Route chats to a dedicated group of agents, handle high traffic with ease, and take control of a new communication channel, right in the LiveChat® app.

[Get WhatsApp Business](https://www.livechat.com/features/channels/whatsapp-business/)

## Twilio SMS

### Text messages have a 98% open rate

Receive and reply to text messages using one or more phone numbers. Your messages will get noticed and customers can chat where it’s most convenient for them.

[Get it on the Marketplace](https://www.livechat.com/marketplace/apps/twilio/)

## Availability

### A chatting experience that fits into busy schedules

Customers can start a chat and leave your website, without putting off their other plans just because they’re waiting for your reply. And once they get it, they’ll get an email they can reply to directly or via the chat widget.

[Learn more about availability](https://www.livechat.com/features/availability/)

## In-chat voice, video & screen-sharing

### Offer virtual shopping experience

Escalate chats to voice, video, or screen-sharing to showcase your products and offer virtual shopping experiences. Help your customers solve issues over quick voice calls and authenticate users over video conversations.

[Learn more](https://www.livechat.com/in-chat-voice-video-screen-sharing/)

## Instagram for business

### Manage Instagram communication directly from LiveChat®

Get notified about direct messages, story mentions, and replies from Instagram. Respond to them right off the bat from your LiveChat® app.

[Get Instagram for Business](https://www.livechat.com/marketplace/apps/instagram-for-business/)

## Chat page

### Help your customers, we’ll handle the rest

Share the link to your chat page with your customers and start talking right away. No set-up required.

## Apple Messages for Business

### Chatting with Apple users is now as easy as 1-2-3

Answer questions and sell products or services with Apple Messages for Business. Display rich messages, including quick replies, cards, and carousels to grow the average order value.

[Learn more](https://www.livechat.com/features/channels/apple-messages-for-business/)

### Discover more features

> We love it to death!  
> It’s actually one of our customers’ favorite tools to use.

Mark Fordham, Vice President of Services at Central Desktop

35,000+ customers can't be wrong

#### Start using LiveChat® now!

Free 14-day trial

AI-driven features  
No credit card required

## Discover products:

[ChatBot\  
Automate customer service with AI](https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter&internal_campaign=product-cross-sell-footer&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Ffeatures%2Fchannels%2F)  
[HelpDesk\  
Support customers with tickets](https://www.helpdesk.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter&internal_campaign=product-cross-sell-footer&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Ffeatures%2Fchannels%2F)  
[KnowledgeBase\  
Guide and educate customers](https://www.knowledgebase.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter&internal_campaign=product-cross-sell-footer&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Ffeatures%2Fchannels%2F)  
[OpenWidget\  
Enhance websites with widgets](https://openwidget.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter&internal_campaign=product-cross-sell-footer&referrer=https%3A%2F%2Fwww.google.com%2F&landing_page=https%3A%2F%2Fwww.livechat.com%2Ffeatures%2Fchannels%2F)

Contact us via LiveChat!